Frequently Asked Questions
Answers to common questions about World Cup Hub.
01 Is World Cup Hub licensed and which regulator oversees it?
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Yes – World Cup Hub holds a gambling licence issued by the Curacao eGaming Authority (licence number 365/JQL). The licence number is shown in the site footer, and it obliges the platform to comply with anti‑money‑laundering rules, player‑protection regulations and independent testing of its games and odds.
02 What are the wagering requirements for the World Cup Hub welcome bonus?
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The welcome bonus at World Cup Hub is subject to a 35× rollover on the bonus amount only. You have 30 days from the moment you claim the bonus to meet the requirement, and only bets with odds of 1.50 or higher count toward the rollover. Once the rollover is cleared, any resulting winnings can be withdrawn without any further restrictions.
03 Which deposit methods can I use at World Cup Hub and are there any fees?
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World Cup Hub accepts Visa and Mastercard credit and debit cards, Skrill, Neteller, ecoPayz, direct bank transfer, and the cryptocurrencies Bitcoin, Ethereum and USDT. Deposits are processed instantly for e‑wallets and cards; crypto transfers are confirmed within the blockchain network time, usually a few minutes. The platform does not charge any deposit fees, although your payment provider may apply its own conversion or transaction costs.
04 How does World Cup Hub settle bets if a World Cup match is postponed or cancelled?
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If a match is postponed and not played within 48 hours of the scheduled start, all bets on that match are void and the stake is returned to your account. For matches that start but are abandoned before the official end, bets are settled based on the official result declared by the competition’s governing body. If the match is officially cancelled after bets have been placed, the same void‑and‑return rule applies.
05 What does 'cash out' mean on World Cup Hub and how do I use it?
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Cash out lets you settle an open bet before the event finishes, locking in a profit or limiting a loss based on the current odds. On World Cup Hub, the cash‑out button appears in your bet slip for eligible markets; simply click it and confirm the amount you wish to receive. The offered cash‑out value changes in real time as the match progresses, and the bet is closed immediately once you accept.
06 What documents does World Cup Hub need for account verification (KYC)?
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World Cup Hub requires a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. For deposits made by card, a photo of the front of the card (with middle digits hidden) may also be needed. Once uploaded, verification is usually completed within 24‑48 hours, after which you can withdraw funds without further delays.